https://helpforum.sky.com/t5/Sky-Glass/Poor-TV-Service/m-p/5061360#M169214 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4228816">@RobEx</a>&nbsp; Your issues sound like it's mostly wifi or poor broadband</P> <P>&nbsp;</P> <P>On your Glass TV open the netflix app, go to get help, run connection test, what speed is being reported?</P> Sat, 16 Aug 2025 19:58:17 GMT GD1 2025-08-16T19:58:17Z https://helpforum.sky.com/t5/Sky-Glass/Poor-TV-Service/m-p/5061357#M169213 I have Sky Glass, I struggle most weeks with picture freezes and slow programme loading, to an extent where programmes are either interrupted or completely spoilt by the poor service. Poor service, poor support, poor product. Sat, 16 Aug 2025 19:54:08 GMT https://helpforum.sky.com/t5/Sky-Glass/Poor-TV-Service/m-p/5061357#M169213 RobEx 2025-08-16T19:54:08Z https://helpforum.sky.com/t5/Sky-Glass/Poor-TV-Service/m-p/5061360#M169214 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4228816">@RobEx</a>&nbsp; Your issues sound like it's mostly wifi or poor broadband</P> <P>&nbsp;</P> <P>On your Glass TV open the netflix app, go to get help, run connection test, what speed is being reported?</P> Sat, 16 Aug 2025 19:58:17 GMT https://helpforum.sky.com/t5/Sky-Glass/Poor-TV-Service/m-p/5061360#M169214 GD1 2025-08-16T19:58:17Z