topic Re: Hi in Sky Glass

Hi

Loulou2 — Mon, 04 Aug 2025 07:39:48 GMT

I've just bought a sky glass tv that's working in the lounge. but my other tv in the bedroom is not working what's wrong

Re: Hi

Jporch316 — Mon, 04 Aug 2025 08:12:35 GMT

@Loulou2 wrote:
I've just bought a sky glass tv that's working in the lounge. but my other tv in the bedroom is not working what's wrong

did you get the whole home package (multi room) and an extra sky stream box to plug into your bedroom tv?

Re: Hi

Loulou2 — Mon, 04 Aug 2025 08:29:28 GMT

Mmmm not sure I've got 1 puc box should I have had another puc box for upstairs then

Re: Hi

GD1 — Mon, 04 Aug 2025 08:33:20 GMT

@Loulou2 You can check you email confirmation it will show how many pucks you ordered, normally the 1st one is free any additional puck costs £39.95 setup fee.

Re: Hi

Jporch316 — Mon, 04 Aug 2025 08:37:53 GMT

@Loulou2 wrote:
Mmmm not sure I've got 1 puc box should I have had another puc box for upstairs then

If you have a glass tv and a puck then the puck would need to be plugged in upstairs tv

the glass tv has software built in and doesn't need the puck plugged into it