topic A PATCH OF DIFFERENT COLOURED PIXELS in Sky Glass

A PATCH OF DIFFERENT COLOURED PIXELS

Jodb — Wed, 30 Jul 2025 15:45:53 GMT

I have has my sky glass for around 9 months and there;s a patch of the screen where is showing a different colour, it never fades and is especially vivid if the programme I am watching is light - any suggestions ?

Re: A PATCH OF DIFFERENT COLOURED PIXELS

TimmyBGood — Wed, 30 Jul 2025 16:22:05 GMT

@Jodb

Assuming it's not physical damage from an impact, I'd suggest claiming a swap-out under warranty.

Re: A PATCH OF DIFFERENT COLOURED PIXELS

stereohaven — Wed, 10 Dec 2025 10:37:52 GMT

@Jodb

Definitely start the swap process as already advised, but while waiting you can always try the following video via the YouTube app on the TV.

Let it run in HD for a good 30 - 45 minutes and whatever you do, don't watch it while it is running!

I had an old Samsung with a similar sounding issue that this process fixed, but no guarantees...