https://helpforum.sky.com/t5/Sky-Glass/Keep-losing-replay/m-p/5044791#M168304 <P>The usually cause is that the internet speed its receiving it dropping below 25 Mbls. Once it drops below the minimum recommended speeds it will typically cause it have issues and crash which only a reboot will fix.</P><P>&nbsp;</P><P>How do you are it connected to the internet via Wifi or ethernet?</P> Fri, 25 Jul 2025 18:39:37 GMT MarkGoldsmith 2025-07-25T18:39:37Z https://helpforum.sky.com/t5/Sky-Glass/Keep-losing-replay/m-p/5044783#M168301 <P>We have to keep</P><P>rebooting our sky glass TV which is quite annoying</P><P>i sound like an IT expert 'turn it off and on again' 🤦‍<span class="lia-unicode-emoji" title=":female_sign:">♀️</span>🤦‍<span class="lia-unicode-emoji" title=":female_sign:">♀️</span></P> Fri, 25 Jul 2025 18:33:45 GMT https://helpforum.sky.com/t5/Sky-Glass/Keep-losing-replay/m-p/5044783#M168301 Mrsg1965 2025-07-25T18:33:45Z https://helpforum.sky.com/t5/Sky-Glass/Keep-losing-replay/m-p/5044791#M168304 <P>The usually cause is that the internet speed its receiving it dropping below 25 Mbls. Once it drops below the minimum recommended speeds it will typically cause it have issues and crash which only a reboot will fix.</P><P>&nbsp;</P><P>How do you are it connected to the internet via Wifi or ethernet?</P> Fri, 25 Jul 2025 18:39:37 GMT https://helpforum.sky.com/t5/Sky-Glass/Keep-losing-replay/m-p/5044791#M168304 MarkGoldsmith 2025-07-25T18:39:37Z