topic Re: Disney+ in Sky Glass

Disney+

Queric — Wed, 23 Jul 2025 21:39:43 GMT

I am stuck in a Disney+ subscription confirmation loop. How can I resolve this - it seems to be a known issue so why has it not been fixed or a fix posted so that users can resolve?

Re: Disney+

Jporch316 — Thu, 24 Jul 2025 07:18:03 GMT

@Queric wrote:
I am stuck in a Disney+ subscription confirmation loop. How can I resolve this - it seems to be a known issue so why has it not been fixed or a fix posted so that users can resolve?

What have you tried so far ? Have you restarted from the settings ? Pulled the plug for a few minutes ? Tried the refresh app option in the puck settings?

are you able to log into Disney on another device?

Re: Disney+

Queric — Thu, 24 Jul 2025 07:55:03 GMT

I have tried all your suggestions and none work.

Re: Disney+

Jporch316 — Thu, 24 Jul 2025 08:50:26 GMT

@Queric wrote:
I have tried all your suggestions and none work.

Would you like me to escalate your post to the online sky community support team ?