https://helpforum.sky.com/t5/Sky-Glass/My-Playlist-has-disappeared/m-p/5041136#M168114 <P>Hi, many thganks for replying. I tried restarting again, but the playlist is still empty. There nothing stopping me creating a new playlist but I'm worried it will just disappear again as before. Maybe this could be escalated as you suggest. Thank you.</P> Mon, 21 Jul 2025 12:43:39 GMT MrPaul_1618 2025-07-21T12:43:39Z https://helpforum.sky.com/t5/Sky-Glass/My-Playlist-has-disappeared/m-p/5040950#M168108 <P>My Playlist has disappeared on Sky Glass Gen2.&nbsp;</P><P>I've tried restarting as suggested in other discussions, this has not worked. I created a new Playlist, this disappeared the next day!</P><P>Any ideas anyone?</P> Mon, 21 Jul 2025 09:12:24 GMT https://helpforum.sky.com/t5/Sky-Glass/My-Playlist-has-disappeared/m-p/5040950#M168108 MrPaul_1618 2025-07-21T09:12:24Z https://helpforum.sky.com/t5/Sky-Glass/My-Playlist-has-disappeared/m-p/5041101#M168112 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4438060">@MrPaul_1618</a>&nbsp; The playlist usually reappears on its own after a while or after a reboot which it obviously hasn't done in your case.</P><P>&nbsp;</P><P>Try another restart in Settings &gt; System management &gt; resets &amp; updates to see if it helps this time but if not, your post could be escalated to the community messaging team. &nbsp;If you would like it escalated just post back here.</P> Mon, 21 Jul 2025 12:14:47 GMT https://helpforum.sky.com/t5/Sky-Glass/My-Playlist-has-disappeared/m-p/5041101#M168112 Fothergill1 2025-07-21T12:14:47Z https://helpforum.sky.com/t5/Sky-Glass/My-Playlist-has-disappeared/m-p/5041136#M168114 <P>Hi, many thganks for replying. I tried restarting again, but the playlist is still empty. There nothing stopping me creating a new playlist but I'm worried it will just disappear again as before. Maybe this could be escalated as you suggest. Thank you.</P> Mon, 21 Jul 2025 12:43:39 GMT https://helpforum.sky.com/t5/Sky-Glass/My-Playlist-has-disappeared/m-p/5041136#M168114 MrPaul_1618 2025-07-21T12:43:39Z https://helpforum.sky.com/t5/Sky-Glass/My-Playlist-has-disappeared/m-p/5041157#M168116 <P><SPAN>Hi, many thanks for replying. I tried restarting again, but the playlist is still empty. There nothing stopping me creating a new playlist but I'm worried it will just disappear again as before. Maybe this could be escalated as you suggest. Thank you.</SPAN></P> Mon, 21 Jul 2025 12:54:05 GMT https://helpforum.sky.com/t5/Sky-Glass/My-Playlist-has-disappeared/m-p/5041157#M168116 MrPaul_1618 2025-07-21T12:54:05Z https://helpforum.sky.com/t5/Sky-Glass/My-Playlist-has-disappeared/m-p/5041197#M168117 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4438060">@MrPaul_1618</a>. As requested I have escalated your post to the Sky Community Messaging Team who will send you an invitation for a private online chat.</P><P>&nbsp;</P><P>The link below explains how the procedure works</P><P><SPAN><A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></SPAN></P><P>&nbsp;</P><P>Keep a look out for the coloured speech chat bubble&nbsp;that will appear on the bottom left of your screen when you are logged onto this forum (you will need to refresh your browser from time to time until you see the chat bubble). When the blue bubble does appear you have 48 hours to respond or the chat will be automatically closed.</P> Mon, 21 Jul 2025 13:26:40 GMT https://helpforum.sky.com/t5/Sky-Glass/My-Playlist-has-disappeared/m-p/5041197#M168117 Fothergill1 2025-07-21T13:26:40Z https://helpforum.sky.com/t5/Sky-Glass/My-Playlist-has-disappeared/m-p/5041260#M168118 <P>HI there! Thank you for escalating this. We have sent an invite to <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4438060">@MrPaul_1618</a></SPAN>.</P> Mon, 21 Jul 2025 14:05:48 GMT https://helpforum.sky.com/t5/Sky-Glass/My-Playlist-has-disappeared/m-p/5041260#M168118 Addie15 2025-07-21T14:05:48Z