topic Re: Sky Glass gen 2 in Sky Glass

Sky Glass gen 2

Geo112 — Sun, 20 Jul 2025 09:02:39 GMT

We have only had this TV a couple months (43 inch). First issue was it would not startup under voice or by pressing power switch on remote control.

Second issue I pressed the power on switch on the remote, I didn't get the normal blue line advising powering up, but sound of some program running and a black screen.

The on.off on the TV no response, I have to un plug at the mains and back in again?

Reading others issues it seems Sky Glass has a issue which needs a permanent fix and recall all sky glass 2, I imagine it is in the design therefore it probably effects all sizes

Re: Sky Glass gen 2

peter-marlow+1966 — Sun, 20 Jul 2025 09:14:37 GMT

I personally have had a sky glass gen 1 since November 2021, and a sky glass gen 2 since March, both 55inch tvs and have not had this problem, i do have both connected by ethernet cables and have gigafast broadband

Re: Sky Glass gen 2

GD1 — Sun, 20 Jul 2025 09:15:58 GMT

@Geo112 It does not mean all Gen 2 are the same I've had mine since launch and have experienced zero issues.

If this continuies on your set you need to contact Sky as the set is under warranty.

Re: Sky Glass gen 2

andrs — Sun, 20 Jul 2025 14:47:19 GMT

No issues here had my gen 2 for a month and a puck in the main bedroom all running on Ee broadband WiFi and I'm certainly not on super gigabit mine is full fibre 74 £26.99 per month