https://helpforum.sky.com/t5/Sky-Glass/Sky-tv-not-working/m-p/5039004#M167967 <P>The sky won't load up on screen at all it's just a black screen&nbsp;</P> Fri, 18 Jul 2025 16:40:35 GMT Andrea124 2025-07-18T16:40:35Z https://helpforum.sky.com/t5/Sky-Glass/Sky-tv-not-working/m-p/5039004#M167967 <P>The sky won't load up on screen at all it's just a black screen&nbsp;</P> Fri, 18 Jul 2025 16:40:35 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-tv-not-working/m-p/5039004#M167967 Andrea124 2025-07-18T16:40:35Z https://helpforum.sky.com/t5/Sky-Glass/Sky-tv-not-working/m-p/5039006#M167969 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4436475">@Andrea124</a>&nbsp;</P><P>&nbsp;</P><P>@try pulling the plug for a few minutes&nbsp;</P><P>&nbsp;</P><P>if that doesn't work check out the troubleshooting on the link below&nbsp;</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/power-issue-help-sky-glass-sky-stream-puck" target="_blank">https://www.sky.com/help/articles/power-issue-help-sky-glass-sky-stream-puck</A></P> Fri, 18 Jul 2025 16:45:13 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-tv-not-working/m-p/5039006#M167969 Jporch316 2025-07-18T16:45:13Z