topic Re: Sky Glass is not working in Sky Glass https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-is-not-working/m-p/5038150#M167935 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4435753">@LaoEmbassy</a>&nbsp; Do you have Sky Stream as those are called pucks,&nbsp; a Mini Box is associated to Sky Q</P> Thu, 17 Jul 2025 14:43:31 GMT GD1 2025-07-17T14:43:31Z Sky Glass is not working https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-is-not-working/m-p/5038138#M167932 <P>i have several times turned on and off my sky TV,&nbsp; the screen is not coming out as keeping black and the power on sky mini box is not on</P> Thu, 17 Jul 2025 14:35:28 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-is-not-working/m-p/5038138#M167932 LaoEmbassy 2025-07-17T14:35:28Z Re: Sky Glass is not working https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-is-not-working/m-p/5038150#M167935 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4435753">@LaoEmbassy</a>&nbsp; Do you have Sky Stream as those are called pucks,&nbsp; a Mini Box is associated to Sky Q</P> Thu, 17 Jul 2025 14:43:31 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-is-not-working/m-p/5038150#M167935 GD1 2025-07-17T14:43:31Z Re: Sky Glass is not working https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-is-not-working/m-p/5038308#M167939 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4435753">@LaoEmbassy</a>&nbsp;</P><P>&nbsp;</P><P>@have you tried pulling the plug fully from the socket for at least 5 minutes ?&nbsp;</P> Thu, 17 Jul 2025 17:28:13 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-is-not-working/m-p/5038308#M167939 Jporch316 2025-07-17T17:28:13Z Re: Sky Glass is not working https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-is-not-working/m-p/5038309#M167940 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4435753">@LaoEmbassy</a>&nbsp;</P><P>&nbsp;</P><P>Below is a link to Skys help pages if the device won't come out of recovery&nbsp;</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/power-issue-help-sky-glass-sky-stream-puck" target="_blank">https://www.sky.com/help/articles/power-issue-help-sky-glass-sky-stream-puck</A></P> Thu, 17 Jul 2025 17:29:36 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-is-not-working/m-p/5038309#M167940 Jporch316 2025-07-17T17:29:36Z