topic Amazon Prime is now ignored in Sky Glass

Amazon Prime is now ignored

Gazza7766 — Tue, 15 Jul 2025 17:53:40 GMT

When I ask for a movie I bought on Prime Amazon, I have at least a 100, the search ignores Amazon and takes me to Sky Store and expects me to pay for it. It is extemely irritating that I practically have to do a word serach and type in practically the whole film title. Trying to find a film now in Amazon Prime is a chore now with all the movies I have.

Re: Amazon Prime is now ignored

Jporch316 — Tue, 15 Jul 2025 18:06:22 GMT

@Gazza7766 wrote:
When I ask for a movie I bought on Prime Amazon, I have at least a 100, the search ignores Amazon and takes me to Sky Store and expects me to pay for it. It is extemely irritating that I practically have to do a word serach and type in practically the whole film title. Trying to find a film now in Amazon Prime is a chore now with all the movies I have.

Hi @Gazza7766

just a guess but I don't think the search function on skys systems can deal with purchased movies on prime.

standard movies on the normal prime subscription s are found normally with the search

Re: Amazon Prime is now ignored

Hunter2660 — Tue, 15 Jul 2025 20:49:18 GMT

If your searching for something you purchased on Prime, would you not be better using the search function in the Prime app?

Re: Amazon Prime is now ignored

Gazza7766 — Wed, 16 Jul 2025 05:55:28 GMT

Thanks for getting back to me. The reason I raised this issue is that in over 12 months I've never had this probablem with Sky Glass and yes, to answer one response, I do open the Prime Video ap when I search for my purchased movies but it seems lie a default has been introduced that takes me to the Sky Store site. Even when I do open a film on the Sky Store that I have already purchased on Prime, previously there would be a pop up offering you options including 'do you want to go to your Prime option' or something like that. It's not the end of the world, but it is a pain searching for a film unless the title starts with 'A' or 'Z' that I can go straight to.