topic Re: Sky glass apps in Sky Glass

Sky glass apps

NPendragon — Wed, 02 Jul 2025 21:29:03 GMT

Why has my Crunchyroll app come off my shy glass tv? Since cancellation of my sky tv contract?

Re: Sky glass apps

Anonymous — Wed, 02 Jul 2025 21:52:57 GMT

@NPendragon It should still be there as far as I know. Have you tried refreshing the apps?

Edit: It's still showing on the Apps rail on my Glass. Maybe you need to restart the TV or scroll further along the rail to see it?

Re: Sky glass apps

NPendragon — Wed, 02 Jul 2025 21:52:45 GMT

It does not give me that option

Re: Sky glass apps

Anonymous — Wed, 02 Jul 2025 21:53:39 GMT

@NPendragon Can't you access the Settings menu anymore?

Re: Sky glass apps

NPendragon — Wed, 02 Jul 2025 21:58:37 GMT

Nope rebooted the glass tv but nothing has changed.

also when you don't have a sky contract can you not get normal TV channels like bbc/itv/c4 & c5?

Re: Sky glass apps

NPendragon — Wed, 02 Jul 2025 21:59:56 GMT

Yes I can get to the TV settings but no app settings

Re: Sky glass apps

Anonymous — Wed, 02 Jul 2025 22:47:59 GMT

@NPendragon So if you go into Settings, then Startup and Standby is there no option to refresh apps?

Re: BBC, ITV etc - you need to plug in an aerial to get them I believe.

Re: Sky glass apps

TimmyBGood — Thu, 03 Jul 2025 06:50:20 GMT

@NPendragon wrote:

also when you don't have a sky contract can you not get normal TV channels like bbc/itv/c4 & c5?

Not delivered through the Sky EPG: there isn't functionality similar to a Sky+ box without a viewing card.

Reception is over digital terrestrial television through an aerial and using the DTTV EPG, or in a channel-specific app where it has that facility.

Re: Sky glass apps

Chloe-W22 — Thu, 10 Jul 2025 14:09:22 GMT

Hey @NPendragon ! Welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related.

This didn't sound right so I sent it over to our apps team, who have added it to the unsubscribed rail, can you check Crunchyroll is available to you now?