https://helpforum.sky.com/t5/Sky-Glass/Technical-fault/m-p/5026764#M167039 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4426059">@DjPete</a>&nbsp;Usually a quick unplug will solve these kind of issues.</P> Wed, 02 Jul 2025 12:59:34 GMT Anonymous 2025-07-02T12:59:34Z https://helpforum.sky.com/t5/Sky-Glass/Technical-fault/m-p/5026737#M167038 Apparently there is a technical fault and I need to try later, but the service checker says everytning is working fine ? Wed, 02 Jul 2025 12:43:25 GMT https://helpforum.sky.com/t5/Sky-Glass/Technical-fault/m-p/5026737#M167038 DjPete 2025-07-02T12:43:25Z https://helpforum.sky.com/t5/Sky-Glass/Technical-fault/m-p/5026764#M167039 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4426059">@DjPete</a>&nbsp;Usually a quick unplug will solve these kind of issues.</P> Wed, 02 Jul 2025 12:59:34 GMT https://helpforum.sky.com/t5/Sky-Glass/Technical-fault/m-p/5026764#M167039 Anonymous 2025-07-02T12:59:34Z https://helpforum.sky.com/t5/Sky-Glass/Technical-fault/m-p/5026782#M167040 I have tried the unplug and still not able to access the Normal TV channels. Also reset the modem. Anyone else manage to get back on the normal channels? Wed, 02 Jul 2025 13:13:12 GMT https://helpforum.sky.com/t5/Sky-Glass/Technical-fault/m-p/5026782#M167040 Spmox1987 2025-07-02T13:13:12Z https://helpforum.sky.com/t5/Sky-Glass/Technical-fault/m-p/5026830#M167043 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4426059">@DjPete</a>&nbsp;How are you connecting? WiFi or Ethernet?&nbsp;</P><P>&nbsp;</P><P>With Glass (and Stream) it's better to use Ethernet as it's more reliable and stable than WiFi. If using Ethernet make sure WiFi is turned off in Settings.&nbsp;</P><P>&nbsp;</P><P>It's also worth ensuring Network Standby Mode is set to On.&nbsp;</P> Wed, 02 Jul 2025 13:42:49 GMT https://helpforum.sky.com/t5/Sky-Glass/Technical-fault/m-p/5026830#M167043 Anonymous 2025-07-02T13:42:49Z