topic Re: Discovery plus in Sky Glass

Discovery plus

Miff1971 — Tue, 01 Jul 2025 21:54:12 GMT

Have discovery plus through sky cinema. But cannot watch anything. Says need to upgrade?

Re: Discovery plus

Fothergill1 — Tue, 01 Jul 2025 22:25:56 GMT

Hi @Miff1971 and welcome to the forum

Did you move from Sky Q or any other Sky product to Stream as if so all your Marketplace subscriptions are cancelled so you have to re-register (see the THIS link)

You can register or re-registered (as appropriate) by doing the following: Use the voice command "My Sky" and then select the following: your products / (enter your PIN) / App Subscriptions / Current / and then Discovery + Monthly. Hopefully it will say £0 per month whilst you have a Sky TV subscription. If so select Activate subscription.

Also, see the following link for more information about registering for Discovery +:

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus

Re: Discovery plus

MarkGoldsmith — Wed, 02 Jul 2025 07:09:35 GMT

@Miff1971 wrote:
Have discovery plus through sky cinema. But cannot watch anything. Says need to upgrade?

You don't get Discovery+ + through Sky Cinema, you get Paramount+ + included with Sky Cinema.

Discovery + is included with the base Sky TV subscriptoin ( albeit the base Discovery + tier, so no sports content on it).

Re: Discovery plus

Miff1971 — Wed, 02 Jul 2025 09:43:33 GMT

Even so, I've activated my account through sky. But when I try to watch anything, it says I need to upgrade.?

Re: Discovery plus

Miff1971 — Wed, 02 Jul 2025 09:46:46 GMT

I didn't move over from anything. I got a sky glass and took up the offer. Activated my account and everything through sky. When I try to watch anything. It says I need to upgrade as I'm on basic?

Re: Discovery plus

Fothergill1 — Wed, 02 Jul 2025 11:27:53 GMT

Hi @Miff1971 did you try the suggestion in post 2 above. If so and it didn't help I would call Sky for some more troubleshooting.

For the customer services phone number follow this link https://www.sky.com/help/home and scroll down to need more help, click on this and you will see an 0333 phone number to use to call Sky. Unfortunately I cannot include the actual phone number as the forum filters will block it.

Re: Discovery plus

Hunter2660 — Wed, 02 Jul 2025 14:58:12 GMT

@Miff1971 wrote:
I didn't move over from anything. I got a sky glass and took up the offer. Activated my account and everything through sky. When I try to watch anything. It says I need to upgrade as I'm on basic?

You're not trying to watch TNT Sports are you? The basic Discovery+ tier through Sky doesn't include TNT Sports.

Re: Discovery plus

Miff1971 — Wed, 02 Jul 2025 15:27:05 GMT

Not sports or anything premium

Re: Discovery plus

Miff1971 — Wed, 02 Jul 2025 15:28:09 GMT

No, nothing premium