topic Wall mount in Sky Glass

Wall mount

Keir9944 — Sat, 28 Jun 2025 10:19:16 GMT

I bought sky glass gen 2 65" and ordered wall mount but wall mount didn't come so I called sky they issued £30 in apologies expecting the task too fall into my disabled hands now I'm stuck with I don't know what wall mount too get as these are heavier than standard 65" TV's I don't walk it smashing, they expect me too get a 65" tv wall mount for £30 I mean I don't feel it's right. But my main point is I don't even know what mount to buy that is actually going to be okay now ?? Please help me get the right mount if the right mount comes I will be able to install it I just don't know what one too get and don't want too spend a fortune when it should only be £2 extra and sky won't let me add it onto my bill when they could just send a wall mount as it is no fault of my own.

Re: Wall mount

Anonymous — Sat, 28 Jun 2025 10:54:52 GMT

@Keir9944 Did Sky refund you in full for the wall mount and give you £30 extra too?

VESA wall mounts are compatible with Glass. You just need to make sure it and the wall fittings can take the weight.

Re: Wall mount

Keir9944 — Sat, 28 Jun 2025 11:00:59 GMT

No they said sorry the wall mount didn't come and I can't add it onto my bill so they give me £30 in Tesco vouchers for a workdwide company I think it's terrible that's all they're offering or I have to return my tv go through all the hassle and reorder do another credit check. And they are saying they can't cover the full cost of the wall mount

Re: Wall mount

Anonymous — Sat, 28 Jun 2025 11:05:49 GMT

@Keir9944 That's wrong. Under Consumer Law, if you don't receive an item you paid for you are entitled to a full refund.

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