https://helpforum.sky.com/t5/Sky-Glass/How-to-restore-tv/m-p/5020469#M166692 <P>Had to clear my bill so my tv services were suspended have cleared bill and set up direct debit but when it gets to the bit saying restore it keeps saying try again does anyone know how to fix this</P> Tue, 24 Jun 2025 21:31:51 GMT stace2192 2025-06-24T21:31:51Z https://helpforum.sky.com/t5/Sky-Glass/How-to-restore-tv/m-p/5020469#M166692 <P>Had to clear my bill so my tv services were suspended have cleared bill and set up direct debit but when it gets to the bit saying restore it keeps saying try again does anyone know how to fix this</P> Tue, 24 Jun 2025 21:31:51 GMT https://helpforum.sky.com/t5/Sky-Glass/How-to-restore-tv/m-p/5020469#M166692 stace2192 2025-06-24T21:31:51Z https://helpforum.sky.com/t5/Sky-Glass/How-to-restore-tv/m-p/5020473#M166693 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4421291">@stace2192</a>&nbsp;</P><P>&nbsp;</P><P>You need to clear your balance and set up a new continuous payment method. Depending on how long your were in arrears etc you may also need to wait for the payment to clear sky's account before services are restored.</P><P>&nbsp;</P><P>For streaming TV (Glass and Stream) see: <A href="https://www.sky.com/help/home/sky-tv/sky-tv-glass/account-and-billing-sky-glass/bills-and-payments-sky-glass/articles/missed-payments-sky-glass" target="_blank" rel="noopener">https://www.sky.com/help/home/sky-tv/sky-tv-glass/account-and-billing-sky-glass/bills-and-payments-sky-glass/articles/missed-payments-sky-glass</A></P><P>&nbsp;</P><P>And try restarting as described in the "viewing not restored after reinstating" section.</P><P>&nbsp;</P><P>If it is not working you will need to call Sky. We are fellow subscribers here on the community.</P><P>&nbsp;</P><P>MikeAlanR</P><P>&nbsp;</P> Tue, 24 Jun 2025 21:47:36 GMT https://helpforum.sky.com/t5/Sky-Glass/How-to-restore-tv/m-p/5020473#M166693 mikealanr 2025-06-24T21:47:36Z