https://helpforum.sky.com/t5/Sky-Glass/Paramount-plus/m-p/5020400#M166685 <P>I cancelled my Paramount plus account last year when I cancelled Sky cinema. I have purchased Sky cinema again recently but Paramount plus does not recognise my subscription… I also get an error message mysky_1018 … I also have an issue entering Sky shop and get an error mysky_2018. Does anyone have the same issue?</P> Tue, 24 Jun 2025 19:52:31 GMT FINE+ARTIST 2025-06-24T19:52:31Z https://helpforum.sky.com/t5/Sky-Glass/Paramount-plus/m-p/5020400#M166685 <P>I cancelled my Paramount plus account last year when I cancelled Sky cinema. I have purchased Sky cinema again recently but Paramount plus does not recognise my subscription… I also get an error message mysky_1018 … I also have an issue entering Sky shop and get an error mysky_2018. Does anyone have the same issue?</P> Tue, 24 Jun 2025 19:52:31 GMT https://helpforum.sky.com/t5/Sky-Glass/Paramount-plus/m-p/5020400#M166685 FINE+ARTIST 2025-06-24T19:52:31Z https://helpforum.sky.com/t5/Sky-Glass/Paramount-plus/m-p/5020403#M166686 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3762018">@FINE+ARTIST</a>&nbsp;</P><P>&nbsp;</P><P>My dad had this issue and it's been reported a few times on the community. This will need reporting to Sky as a back office team will need to resolve.</P><P>&nbsp;</P><P>However you should be able to activate your subscription via my Sky app. Go TV &gt; Manage content packs &gt; app subscriptions &gt; paramount plus.</P><P>&nbsp;</P><P>You need to resubscribe in marketplace rather than just sign in. It's a free subscription or you can upgrade at cost: <A href="https://www.sky.com/help/articles/sky-marketplace-subscribe-to-paramount-plus" target="_blank" rel="noopener">https://www.sky.com/help/articles/sky-marketplace-subscribe-to-paramount-plus</A></P><P>&nbsp;</P><P>MikeAlanR</P> Tue, 24 Jun 2025 20:02:35 GMT https://helpforum.sky.com/t5/Sky-Glass/Paramount-plus/m-p/5020403#M166686 mikealanr 2025-06-24T20:02:35Z