https://helpforum.sky.com/t5/Sky-Glass/Connection-to-itvx/m-p/5019809#M166642 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A><BR />&nbsp;</P> Tue, 24 Jun 2025 07:13:05 GMT Addie15 2025-06-24T07:13:05Z https://helpforum.sky.com/t5/Sky-Glass/Connection-to-itvx/m-p/5019187#M166615 <P>My sky puck downstairs will not connect to my ITVX on my playlist, I have reset it, turned it off, turned off the broadband &amp; it just won't connect?</P> Mon, 23 Jun 2025 11:10:59 GMT https://helpforum.sky.com/t5/Sky-Glass/Connection-to-itvx/m-p/5019187#M166615 CCB1 2025-06-23T11:10:59Z https://helpforum.sky.com/t5/Sky-Glass/Connection-to-itvx/m-p/5019809#M166642 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A><BR />&nbsp;</P> Tue, 24 Jun 2025 07:13:05 GMT https://helpforum.sky.com/t5/Sky-Glass/Connection-to-itvx/m-p/5019809#M166642 Addie15 2025-06-24T07:13:05Z