https://helpforum.sky.com/t5/Sky-Glass/5-will-not-load-on-my-sky-glass/m-p/5016120#M166493 <P>Is the app not loading at all or when trying to watch a program? I have had this error coming up when watching trying to watch on demand on 5 but live channels on the app were ok. I think I may have solved it by disabling ad blocker on my internet router (Eero device) so maybe worth looking if something similar exists on your network if the issue is the same. I have now restricted ad blocker to specific profiles excluding sky glass.</P> Wed, 18 Jun 2025 19:35:26 GMT DarrenB7 2025-06-18T19:35:26Z https://helpforum.sky.com/t5/Sky-Glass/5-will-not-load-on-my-sky-glass/m-p/5012034#M166315 <P>5 will not load on my sky glass . It says we're sorry but something has gone wrong. Please attempt later . ERROR. VJS-2999</P> Fri, 13 Jun 2025 16:43:57 GMT https://helpforum.sky.com/t5/Sky-Glass/5-will-not-load-on-my-sky-glass/m-p/5012034#M166315 Kerrylmatt 2025-06-13T16:43:57Z https://helpforum.sky.com/t5/Sky-Glass/5-will-not-load-on-my-sky-glass/m-p/5016120#M166493 <P>Is the app not loading at all or when trying to watch a program? I have had this error coming up when watching trying to watch on demand on 5 but live channels on the app were ok. I think I may have solved it by disabling ad blocker on my internet router (Eero device) so maybe worth looking if something similar exists on your network if the issue is the same. I have now restricted ad blocker to specific profiles excluding sky glass.</P> Wed, 18 Jun 2025 19:35:26 GMT https://helpforum.sky.com/t5/Sky-Glass/5-will-not-load-on-my-sky-glass/m-p/5016120#M166493 DarrenB7 2025-06-18T19:35:26Z https://helpforum.sky.com/t5/Sky-Glass/5-will-not-load-on-my-sky-glass/m-p/5016142#M166497 <P>Thanks just done the same, and it now works . Many thanks&nbsp;</P> Wed, 18 Jun 2025 20:01:59 GMT https://helpforum.sky.com/t5/Sky-Glass/5-will-not-load-on-my-sky-glass/m-p/5016142#M166497 Kerrylmatt 2025-06-18T20:01:59Z