https://helpforum.sky.com/t5/Sky-Glass/Sky-On-Demand/m-p/5015381#M166476 <P>So for example on Sky Atlantic I can view &amp; heat all adverts but can't hear a on demand programme. I can only see the picture but no sound.</P> Tue, 17 Jun 2025 21:04:07 GMT Neil270382 2025-06-17T21:04:07Z https://helpforum.sky.com/t5/Sky-Glass/Sky-On-Demand/m-p/5015381#M166476 <P>So for example on Sky Atlantic I can view &amp; heat all adverts but can't hear a on demand programme. I can only see the picture but no sound.</P> Tue, 17 Jun 2025 21:04:07 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-On-Demand/m-p/5015381#M166476 Neil270382 2025-06-17T21:04:07Z https://helpforum.sky.com/t5/Sky-Glass/Sky-On-Demand/m-p/5015497#M166479 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4417172">@Neil270382</a>&nbsp;wrote:<BR /><P>So for example on Sky Atlantic I can view &amp; heat all adverts but can't hear a on demand programme. I can only see the picture but no sound.</P><HR /></BLOCKQUOTE><P>Hi&nbsp;</P><P>&nbsp;</P><P>first step to restart the device in the settings or my favourite is to pull the plug for a few minutes&nbsp;</P> Wed, 18 Jun 2025 05:35:12 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-On-Demand/m-p/5015497#M166479 Jporch316 2025-06-18T05:35:12Z