topic Playlist Issue in Sky Glass

Playlist Issue

ScottishClaymore — Sun, 15 Jun 2025 11:27:45 GMT

When I go to Playlist then scroll down to TV Shows View all then I get Please Wait.

Then error message I get on screen is Let's try that again , Press Home to refresh your connection but on Settings for Network connection it says Excellent WiFi connection & this only happened after my tv was updated back to QS036.016.00P how it was rollback to QS035

Re: Playlist Issue

Lisa-P1987 — Mon, 16 Jun 2025 07:37:18 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147