topic Re: Sky Q upgrade to Sky glass air in Sky Glass

Sky Q upgrade to Sky glass air

ollymoran — Fri, 13 Jun 2025 16:21:38 GMT

Need a bit of advice. Have currently got sky Q, signature pack and 3 multiroom boxes. I need to get a new tv and was going to buy one outright then I saw on Sky’s website that sky glass air is coming which I like the look of the tv. I spoke to sky on text and they quoted me £69 a month which is about £12 more than what I pay now. I know in 2029 they are not renewing the satellites so sky Q will no longer be updated and will be obsolete so will eventually have to go for full streaming anyway which I have the speeds for but don’t know if it will be worse. So do I buy a tv out right or change sky and prepare for the future now? I did say to the sky chat team I also wanted to go into there stores and speak to them. I’ve seen the normal sky glass in there as they had it set up but wanted to at least look at the sky glass air before I committed. They did also say the stores can give you the better deals than they can. What would you do??

Re: Sky Q upgrade to Sky glass air

peter-marlow+1966 — Fri, 13 Jun 2025 17:02:27 GMT

If you buy sky glass / sky air tv then you have to get a whole new subscription, your sky q box and mine boxes will need to go back to sky and you will need to also need to replace the mine boxes for sky steam pucks and in the first month you will have 2 bills to pay, your sky q bill and your sky stream subscription and the tv if you buy it on 24/48 months contract, also each puck is £39.99 to buy, and you will need a whole home subscription and all recordings on your sky q will be lost sky glass/ air tvs and pucks are Internet connection not satellite dish and only have hdmi inputs and an aerial input, you can't record on steam you have play lists

Re: Sky Q upgrade to Sky glass air

ollymoran — Fri, 13 Jun 2025 17:05:31 GMT

eventually in the future I will have to change though surely if they are not supporting Q anymore from 2030 and i need a new tv anyway.

Re: Sky Q upgrade to Sky glass air

peter-marlow+1966 — Fri, 13 Jun 2025 17:55:14 GMT

Just letting you know, I have had sky glass since November 2021 and a sky stream puck, and i changed from sky q as soon as I activated my sky glass tv my sky q subscription stopped and my next bill was 1 for sky glass subscription with my package including my whole home subscription as and my final sky q bill, three weeks later i received my packaging to send my sky q equipment including the mini box back, I now have a sky glass tv gen 1 55inch/ a sky glass tv gen 2 55inch and a puck and a sky live camera, if you don't have sports, cinema kids and get the 43inch sky air tv over 48 months after the £20 first payment when you order the tv, that will be £6.00 a month and the minimum sky tv subscription is £15.00 a month and i believe that the whole home subscription is £10.00 a month plus what ever other things you want to subscribe to and you need a strong broadband speed. To watch in HD you need for 1 tv or puck and minimum of 25mps and to watch in uhd again for each device you need a minimum of 35mps aswell

Re: Sky Q upgrade to Sky glass air

ollymoran — Fri, 13 Jun 2025 17:57:55 GMT

I have a 900mbps internet speed so should be capable of it working correctly. Do you regret leaving sky Q?

Re: Sky Q upgrade to Sky glass air

peter-marlow+1966 — Fri, 13 Jun 2025 18:02:00 GMT

No I also have sky gigafast broadband 900mps i have a very busy household a freesat box, an Xbox, tablet,laptop, 43inch lg smart tv 3 Alex's 3 mobile phones, 2 55inch sky glass tvs a puck

Re: Sky Q upgrade to Sky glass air

ollymoran — Fri, 13 Jun 2025 18:17:25 GMT

Is it true u don't get as many channels on glass as u do on sky Q? I have sky signature with movies

Re: Sky Q upgrade to Sky glass air

peter-marlow+1966 — Fri, 13 Jun 2025 18:34:51 GMT

You don't get plus 1 channels or channels like talking pictures, you do get the app some of which you will have to subscribe to to use like Disney plus paramount plus amazon prime, but you also get bbc iplayer itvx c4, and 5, also unlike sky q where you can fast forward. You have to pay for add skipping aswell

Re: Sky Q upgrade to Sky glass air

peter-marlow+1966 — Fri, 13 Jun 2025 18:38:47 GMT

But you can ask the tv to look for a series and it will show them on all channels and apps and if you subscribe to the apps that it is on and add it to you play list when you click on that episode it goes straight to it and plays no looking on different apps for the next episode

Re: Sky Q upgrade to Sky glass air

ollymoran — Fri, 13 Jun 2025 18:45:25 GMT

Might go and get advice from the store. I would need 3 multiroom pucks also, might go and talk to the sky store. See if I can see one running in there.

Re: Sky Q upgrade to Sky glass air

peter-marlow+1966 — Fri, 13 Jun 2025 18:49:06 GMT

Good idear but also look at the sky home page and at the prices, but remember you are not a customer to sky

Re: Sky Q upgrade to Sky glass air

peter-marlow+1966 — Fri, 13 Jun 2025 18:51:08 GMT

Meant to new customer to sky you are changing from sky q to sky glass/ stream

Re: Sky Q upgrade to Sky glass air

ollymoran — Fri, 13 Jun 2025 18:51:08 GMT

When I spoke to them on chat about a week ago they quoted me £69, for a 55ins and the package I have now which is more expensive than what I pay now but he said the store can give out better deals.

Re: Sky Q upgrade to Sky glass air

peter-marlow+1966 — Fri, 13 Jun 2025 18:55:21 GMT

I have escalated this to the sky community messaging team look out for an invite to a chat on here in the next 48 hours, and please go to a sky store near you and your local curry's store who sell the sky tvs too

Re: Sky Q upgrade to Sky glass air

peter-marlow+1966 — Fri, 13 Jun 2025 19:00:02 GMT

As i said earlier 3 pucks will cost you just under £120 up front, as they are £39.99 each and if you leave sky the tv is yours but the pucks are only rented and have to be returned

Re: Sky Q upgrade to Sky glass air

Hunter2660 — Fri, 13 Jun 2025 20:32:45 GMT

You could save a little by getting the puck first, then when the puck is up and running buy the Glass TV, and then add the other two pucks. It'll save you £39.99.

Re: Sky Q upgrade to Sky glass air

Jporch316 — Fri, 13 Jun 2025 20:40:00 GMT

@ollymoran

See below channel list for sky glass / stream

https://www.sky.com/help/articles/tv-channel-list-sky-glass#not-available