topic Re: Sky glass Broadband speed in Sky Glass

Sky glass Broadband speed

ellymay122 — Thu, 27 Jun 2024 17:18:43 GMT

I have just found out I cannot upgrade my broadband speed so I am on the basic broadband will this be ok for sky glass my speed is 37

Re: Sky glass Broadband speed

GD1 — Thu, 27 Jun 2024 17:21:10 GMT

@ellymay122 wrote:

I have just found out I cannot upgrade my broadband speed so I am on the basic broadband will this be ok for sky glass my speed is 37

You will be able to watch HD content however would struggle with UHD. If you also use the internet at the same time as Glass then the low speed would cause issues also.

Re: Sky glass Broadband speed

mikealanr — Thu, 27 Jun 2024 17:42:08 GMT

Hi @ellymay122

Sky glass requires 25Mbps for HD and 30Mbps for UHD as @GD1 indicates, it doesnt leave a lot of headroom for you to use your broadband for other things while watching TV.

MikeAlanR

Re: Sky glass Broadband speed

ellymay122 — Thu, 27 Jun 2024 19:01:02 GMT

Thanks everybody I have now decided to cancel sky glass delivery and go back to sky Q .As Sky said I could get Sky broadband fast 61 when they tried to activate it it didn't work ..I got a email from sky saying I could cancel the broadband upgrade.

Re: Sky glass Broadband speed

Sandyback — Sat, 31 May 2025 18:48:33 GMT

Your lucky mine is only 16.9..not even fast enough to refresh apps on my phone. What does sky say... absolutely nothing

Re: Sky glass Broadband speed

Anonymous — Sat, 31 May 2025 19:32:57 GMT

@Sandyback What speed should you be getting from Sky for your broadband? If it's slower than promised then you may be able to end your contract for broadband with them without penalty. I did. I moved into a new place last August, Sky installed broadband but the speed was nowhere near the speed I should have been getting for my money. By the end of October I had moved to Vodafone who more than doubled my speed for only £5 more a month. I still had over 12 months to go on my contract.

Re: Sky glass Broadband speed

Chasloyal — Sat, 31 May 2025 19:52:53 GMT

I'd wholeheartedly recommend EE myself....