topic Re: Dolby atmos in Sky Glass

Dolby atmos

Vanessa32 — Mon, 26 May 2025 09:49:03 GMT

Just got my sky glass tv, and puck. Setting up as we speak. Dont want to pay extra for the dolby atmos or whatever it is. Sky advisor told me to turn it off in Settings but for the life of me cant find it. And do I need to do this on the main glass tv or the puck which is in another room TIA

Re: Dolby atmos

CoffeeDrinker — Mon, 26 May 2025 10:12:10 GMT

No need to turn it off(you can't). Dolby Atmos will only play from Sky's content where both a) you pay for the UHD & Atmos add-on and b) Atmos is available on the Sky content you're watching.

if you're not paying for the 4K UHD & Atmos pack then you will be fine leaving everything as is.

Re: Dolby atmos

Anonymous — Mon, 26 May 2025 10:16:48 GMT

You have to wonder about the knowledge of Sky's advisors sometimes!

Re: Dolby atmos

peter-marlow+1966 — Tue, 27 May 2025 20:00:42 GMT

The dolby atmos and the uhd channels are in a combined payment if you don't want the dolby atmos with sky and it seven speaks you can cancel it but you will also lose access to the uhd channels on the 4 k tv not sure about atmos sound and uhd on any of the apps if it will be the same with them, i am just another customer like yourself

Re: Dolby atmos

lettice — Wed, 28 May 2025 03:36:49 GMT

You cannot do this from the Sky Glass/Stream puck settings.

The UHD and Dolby Atmos is a combined pack.

You can remove this pack by going into your MySky app or MySky account online.

Look under Your Products>Manage Home setup and click on the UHD & Dolby Atmos tab.

You may find, once you have removed it, it offers it free for a further few months.