topic Re: Order offer wrong in Sky Glass

Order offer wrong

Aanniiee — Mon, 26 May 2025 11:33:36 GMT

My order is all wrong my sky glass tv isn't here supposed to to be activation tomorrow but no tv

Re: Order offer wrong

JimM1 — Mon, 26 May 2025 11:38:48 GMT

@Aanniiee If it is all so wrong, call sky and speak to someone about it!

Re: Order offer wrong

Anonymous — Mon, 26 May 2025 12:47:43 GMT

@Aanniiee When was it supposed to arrive? Have you had a delivery date confirmation email from AIT? Unless you paid for premium delivery it can be 3-28 days for delivery. Premium delivery allows you to book a specific day and delivery window.

Either way, we are customers like you on the forum so if you have an issue you need to ring Sky. As I type this, it is only 1.47pm so if you were expecting delivery today there's still time.

Re: Order offer wrong

MarkGoldsmith — Mon, 26 May 2025 13:04:13 GMT

@Aanniiee wrote:
My order is all wrong my sky glass tv isn't here supposed to to be activation tomorrow but no tv

Activation for Sky's streaming TV service only happens either 21 days after delivery or once you have setup the Sky Glass and followed the onscreen instructions.