https://helpforum.sky.com/t5/Sky-Glass/Cannot-get-UHD-after-swapping-to-streaming/m-p/4992097#M165300 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4398187">@SkyDriver1</a>&nbsp;Has any of the troubleshooting tips from the linked thread or the images from a Google search helped at all? If not, I'm afraid your best bet is to ring Sky's Technical team.&nbsp;</P> Thu, 22 May 2025 14:59:19 GMT Anonymous 2025-05-22T14:59:19Z https://helpforum.sky.com/t5/Sky-Glass/Cannot-get-UHD-after-swapping-to-streaming/m-p/4991972#M165279 <P>Had to change from Sky Q to streaming due to neighbours tree. &nbsp;We had UHD before but now says our TV does not support this. &nbsp;</P> Thu, 22 May 2025 12:58:06 GMT https://helpforum.sky.com/t5/Sky-Glass/Cannot-get-UHD-after-swapping-to-streaming/m-p/4991972#M165279 SkyDriver1 2025-05-22T12:58:06Z https://helpforum.sky.com/t5/Sky-Glass/Cannot-get-UHD-after-swapping-to-streaming/m-p/4991992#M165280 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4398187">@SkyDriver1</a>&nbsp;Obvious question maybe but you do have a 4K TV don't you? UHD can't play on anything less than this resolution.&nbsp;</P><P>&nbsp;</P><P>The other thing to check is do you have UHD as part of your Stream set-up? If not, you need to add it.&nbsp;</P><P>&nbsp;</P><P>Other than that, ringing Sky might be the best bet.&nbsp;</P> Thu, 22 May 2025 13:12:13 GMT https://helpforum.sky.com/t5/Sky-Glass/Cannot-get-UHD-after-swapping-to-streaming/m-p/4991992#M165280 Anonymous 2025-05-22T13:12:13Z https://helpforum.sky.com/t5/Sky-Glass/Cannot-get-UHD-after-swapping-to-streaming/m-p/4992004#M165285 <P>Yes to both.</P> Thu, 22 May 2025 13:21:28 GMT https://helpforum.sky.com/t5/Sky-Glass/Cannot-get-UHD-after-swapping-to-streaming/m-p/4992004#M165285 SkyDriver1 2025-05-22T13:21:28Z https://helpforum.sky.com/t5/Sky-Glass/Cannot-get-UHD-after-swapping-to-streaming/m-p/4992009#M165288 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4398187">@SkyDriver1</a>&nbsp;Calling Sky might be the best bet then. Sorry.&nbsp;</P><P>&nbsp;</P><P>Edit: Found this old thread that might help:</P><P><A href="https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-puck-can-t-detect-my-UHD-tv/td-p/4526202" target="_blank">https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-puck-can-t-detect-my-UHD-tv/td-p/4526202</A></P> Thu, 22 May 2025 13:27:45 GMT https://helpforum.sky.com/t5/Sky-Glass/Cannot-get-UHD-after-swapping-to-streaming/m-p/4992009#M165288 Anonymous 2025-05-22T13:27:45Z https://helpforum.sky.com/t5/Sky-Glass/Cannot-get-UHD-after-swapping-to-streaming/m-p/4992017#M165289 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000001893.png" style="width: 1080px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/110368i79CDEC906574D553/image-size/medium?v=v2&amp;px=400" role="button" title="1000001893.png" alt="1000001893.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000001894.png" style="width: 1080px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/110369iA0DD9EA5AFF7882C/image-size/medium?v=v2&amp;px=400" role="button" title="1000001894.png" alt="1000001894.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000001895.png" style="width: 1080px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/110370i44AF1C86E2124601/image-size/medium?v=v2&amp;px=400" role="button" title="1000001895.png" alt="1000001895.png" /></span></P><P> </P> Thu, 22 May 2025 13:30:22 GMT https://helpforum.sky.com/t5/Sky-Glass/Cannot-get-UHD-after-swapping-to-streaming/m-p/4992017#M165289 Anonymous 2025-05-22T13:30:22Z https://helpforum.sky.com/t5/Sky-Glass/Cannot-get-UHD-after-swapping-to-streaming/m-p/4992043#M165290 <P>Are you&nbsp; paying for uhd in your subscription ? If not that would&nbsp; be why&nbsp;</P> Thu, 22 May 2025 14:08:21 GMT https://helpforum.sky.com/t5/Sky-Glass/Cannot-get-UHD-after-swapping-to-streaming/m-p/4992043#M165290 peter-marlow+1966 2025-05-22T14:08:21Z https://helpforum.sky.com/t5/Sky-Glass/Cannot-get-UHD-after-swapping-to-streaming/m-p/4992056#M165291 <P>Yes I am.</P> Thu, 22 May 2025 14:18:59 GMT https://helpforum.sky.com/t5/Sky-Glass/Cannot-get-UHD-after-swapping-to-streaming/m-p/4992056#M165291 SkyDriver1 2025-05-22T14:18:59Z https://helpforum.sky.com/t5/Sky-Glass/Cannot-get-UHD-after-swapping-to-streaming/m-p/4992097#M165300 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4398187">@SkyDriver1</a>&nbsp;Has any of the troubleshooting tips from the linked thread or the images from a Google search helped at all? If not, I'm afraid your best bet is to ring Sky's Technical team.&nbsp;</P> Thu, 22 May 2025 14:59:19 GMT https://helpforum.sky.com/t5/Sky-Glass/Cannot-get-UHD-after-swapping-to-streaming/m-p/4992097#M165300 Anonymous 2025-05-22T14:59:19Z https://helpforum.sky.com/t5/Sky-Glass/Cannot-get-UHD-after-swapping-to-streaming/m-p/4992103#M165304 <P>&nbsp;No not any help. &nbsp;Ringing sky now.</P> Thu, 22 May 2025 15:03:21 GMT https://helpforum.sky.com/t5/Sky-Glass/Cannot-get-UHD-after-swapping-to-streaming/m-p/4992103#M165304 SkyDriver1 2025-05-22T15:03:21Z