https://helpforum.sky.com/t5/Sky-Glass/Channel-5-playback/m-p/4990418#M165216 <P>C 5 playback keeps freezing. I've checked the internet connection and network. All is working and excellent connection.&nbsp;</P><P>Can you please help. Is this a known issue.</P> Tue, 20 May 2025 21:07:41 GMT Gbb 2025-05-20T21:07:41Z https://helpforum.sky.com/t5/Sky-Glass/Channel-5-playback/m-p/4990418#M165216 <P>C 5 playback keeps freezing. I've checked the internet connection and network. All is working and excellent connection.&nbsp;</P><P>Can you please help. Is this a known issue.</P> Tue, 20 May 2025 21:07:41 GMT https://helpforum.sky.com/t5/Sky-Glass/Channel-5-playback/m-p/4990418#M165216 Gbb 2025-05-20T21:07:41Z https://helpforum.sky.com/t5/Sky-Glass/Channel-5-playback/m-p/4990422#M165217 <P>Have you tried rebooting your Glass to see if that helps?</P><P>&nbsp;</P><P>1. Go to Settings<BR />2. Go to System Management<BR />3. Press Select<BR />4. Go to Resets and Updates<BR />5. Press Select<BR />6. Go to Restart Device<BR />7. Press Select.<BR /><BR />Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.</P> Tue, 20 May 2025 21:18:03 GMT https://helpforum.sky.com/t5/Sky-Glass/Channel-5-playback/m-p/4990422#M165217 MarkGoldsmith 2025-05-20T21:18:03Z