topic Re: No sound on ITV in Sky Glass

No sound on ITV

Cazman — Thu, 15 May 2025 05:32:46 GMT

I have no sound on ITV channel but sound on all others. Used my Sky go app on my phone to check if it was that channel and I have sound on that but no sound on my Sky glass.

Re: No sound on ITV

lettice — Thu, 15 May 2025 05:51:59 GMT

Try a power reset of your Sky Glass TV

Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Glass TV will perform a reboot. It will take a few minutes to complete

Re: No sound on ITV

Cazman — Thu, 15 May 2025 05:54:04 GMT

Yeah I tried unplugging and plugging back in and it didn't help. I will try the system reboot. Thank you

Re: No sound on ITV

Cazman — Thu, 15 May 2025 05:57:57 GMT

Still no sound on ITV channel 🤦‍♀️

ITV no sound

Sarahsav1973 — Thu, 15 May 2025 06:26:51 GMT

I can't get any sound on itv. Other channels working fine

Re: No sound on ITV

Jakeyjos — Thu, 15 May 2025 06:32:14 GMT

We don't have sound on ITV1 either, so having to watch via ITVX on live stream. All other channels are fine, just ITV1.

Re: No sound on ITV

Sarahsav1973 — Thu, 15 May 2025 06:38:31 GMT

I tried the same. Still no sound

Re: ITV no sound

Jo274 — Thu, 15 May 2025 06:53:05 GMT

Me either

Re: No sound on ITV

Cazman — Thu, 15 May 2025 07:03:04 GMT

Yeah I am watching live TV on ITVX, glad it isn't just me then that's lost sound. As I was wondering if the TV was broken.

Re: No sound on ITV

Cazman — Thu, 15 May 2025 07:03:47 GMT

Seems that there is a few of us then that's lost sound lost sound.

No sound on ITV1

Alfsdad — Thu, 15 May 2025 07:05:27 GMT

Today, everything working normal except no sound on ITV1 live (from the program list)

It'd ok on itvx, all other channels are fine, but ITV1 has no sound at all.

I've done all the standard stuff - unplug everything, restart, etc. etc but no joy

Anyone else got this issue?

Re: ITV no sound

Sickofglass1 — Thu, 15 May 2025 07:24:45 GMT

I'm not getting sound either it's driving me mad. Sick of having issues with glass, wish I never got it

Re: No sound on ITV

Ratty4 — Thu, 15 May 2025 07:29:06 GMT

Same for me - unplugged, re booted, ITVX working but can't get sound on ITV channel on glass

Re: No sound on ITV

Kirsty78a — Thu, 15 May 2025 08:17:44 GMT

I've got the same problem so glad I came across your post I was worried it was something I had done 😱 let's hope it's fixed soon

Re: ITV no sound

Surfer55 — Thu, 15 May 2025 08:20:40 GMT

All other channels are fine no sound on ITV1

Re: No sound on ITV

KevNewMedia — Thu, 15 May 2025 08:22:34 GMT

Morning Everyone

Thank you for making us aware of this problem.

Our support teams are investigating and as soon as we know more, we'll reply to this thread.

In the meantime, I'll mark this post as answered, so everyone has the most up-to-date information.

Re: No sound on ITV

Cazman — Thu, 15 May 2025 08:25:16 GMT

So it's seems lots of us are having problems this morning with no sound. ITV seems to always be the problem channel for me. I have loads of issues with it. All the others seem fine but it is always ITV that messes up.

No sound on ITV channel, all the rest are ok why ?

Jeni6 — Thu, 15 May 2025 08:32:29 GMT

Hi , I have no sound on ITV channel, all the rest are fine. Can anyone help?

Re: No sound on ITV

KevNewMedia — Thu, 15 May 2025 08:41:55 GMT

Hi Everyone

Can you confirm what region you are in, please?

Re: No sound on ITV

Alfsdad — Thu, 15 May 2025 08:48:19 GMT

Yorkshire