topic Re: Factory settings in Sky Glass

Factory settings

KTBE — Sun, 04 May 2025 10:45:53 GMT

How do I restore my tv boxes to factory settings

Re: Factory settings

SKY1992bf — Sun, 04 May 2025 10:50:30 GMT

@KTBE The only advice we can give is that if you need to do this call sky and they will talk you through the process

it is unwise for you to try this on your own without the support of sky on the end of the phone as doing it sometimes bricks the device and only sky can reverse it

Re: Factory settings

peter-marlow+1966 — Sun, 04 May 2025 10:51:15 GMT

You only do any factory reset while speaking on the phone to a sky advisor, read what happens in the settings about factory resets and your account details

Re: Factory settings

Anonymous — Sun, 04 May 2025 10:51:31 GMT

Best idea is to ring Sky and get them to talk you through it in case of issues. Sky don't advise doing a factory reset without their input.

Re: Factory settings

Steve93 — Sun, 04 May 2025 18:56:24 GMT

I've done a factory reset on my Gen 2 without ringing Sky, didn't even have to sign in again to Netflix, had to do it as the microphone button didn't work, everything is fine now hopefully