topic Re: Problem with recording in Sky Glass

Problem with recording

Charan2 — Fri, 02 May 2025 08:03:19 GMT

I recorded my program for last four days it keep saying wait to download when other programs on same channel they download straight away

Charan2 — Fri, 02 May 2025 07:52:36 GMT

One off my program waiting for download for 4days

BenJoBanjo — Fri, 02 May 2025 08:01:23 GMT

@Charan2 wrote:
One off my program waiting for download for 4days

Sky Glass does not download programmes, it streams them.

Which programme are you trying to watch?

Charan2 — Fri, 02 May 2025 08:09:01 GMT

I need to talk to someone

lettice — Fri, 02 May 2025 08:18:10 GMT

Do you have a Sky Glass TV or a Sky Stream Puck?

Sounds from mentioning downloads you have a Sky + or Sky Q box.

Which programme is it that you are having trouble with?

Charan2 — Fri, 02 May 2025 09:25:50 GMT

Dorry2 on colour HD

BenJoBanjo — Fri, 02 May 2025 09:38:37 GMT

@Charan2 wrote:
Dorry2 on colour HD

It's perhaps not been made available for streaming yet. The programme page on the ColorsTV website doesn't seem to be updated.

You could try emailing Viewer Relations at Sky and see if they can find out about your programme's availability.

You can email them at ViewerR@sky.uk

lettice — Fri, 02 May 2025 09:40:19 GMT

@Charan2 wrote:

Dorry2 on colour HD

Ok, you mean Doree Series 2 on Colours HD

See that it's only available to watch live from S2 E74 around 10pm each weekday evening on the Colours HD channel..

Cannot see any On demand for Colours HD

All you can do is add from ep74 to your Sky Glass playlist and you will then get that days cloud recording each day.