Lost streaming puck

Stevek4 — Mon, 28 Apr 2025 22:03:33 GMT

We have just moved and losed one of our sky pucks how do we get a replacement

Re: Lost streaming puck

MarkGoldsmith — Mon, 28 Apr 2025 22:49:40 GMT

You will have to Sky but if you subscribed after February 2023 then the puck is only loaned to you so there is likely to be a replacement fee you will need to pay.

https://www.sky.com/help/articles/lost-or-stolen-sky-glass

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

topic Re: Lost streaming puck in Sky Glass

Lost streaming puck

Re: Lost streaming puck