topic My5 app in Sky Glass

My5 app

Carrie1234567 — Tue, 22 Apr 2025 20:35:45 GMT

So I created an account for the 5 app. All fine but when I try to watch The Feud I’m just getting a black screen. I did the QR code through my camera and set it up. Any idea why it's not working? I am trying to watch it both through the app and also in the list of top 10 this week but getting the same result - just a black screen.

Re: My5 app

peter-marlow+1966 — Tue, 22 Apr 2025 20:41:02 GMT

It not the app i just checked my one and it working fine, try restarting the tv see in that does it , go to the home page, go down to system management open it go to resets and updates go to restart device

Re: My5 app

Carrie1234567 — Tue, 22 Apr 2025 22:24:10 GMT

Thanks for checking yours Peter - I'll try that!

Cheers, Carrie