topic Sky live camera not working in Sky Glass

Sky live camera not working

Ezzie100 — Fri, 18 Apr 2025 17:55:18 GMT

Hi, I got sky live camera the other day and returned it as it didn't work. Another one arrived today and it does nothing. Flashes red for a minute and then says it's loading but nothing then happens. I've done all the usual troubleshooting. My WiFi is v strong. It says excellent on the tv. I'm based in Ireland. I rang support 3 times and got through to a call centre and they didn't have a clue. Is anyone in Ireland using it successfully, and also what software version are you on. Thanks in advance for any help.

Re: Sky live camera not working

Ezzie100 — Fri, 18 Apr 2025 17:56:45 GMT

I should have said it's the gen 2 sky glass tv I had and when I first got it I was able to use Apple AirPlay which was great and that feature is now disappeared.

Re: Sky live camera not working

peter-marlow+1966 — Fri, 18 Apr 2025 18:26:04 GMT

Have you plugged the camera into the hdmi port 1 which is the 1 nearest the power socket and do this when the tv is turned off as well

Re: Sky live camera not working

Ezzie100 — Fri, 18 Apr 2025 19:32:47 GMT

Yeah, but I'll do it another few times. I just checked in Netflix's speed check and I'm getting 45.93mbps. I wonder is that's enough? I have a dedicated WiFi booster I'll try it instead and see what speeds are. Thanks

Re: Sky live camera not working

Ezzie100 — Fri, 18 Apr 2025 19:35:31 GMT

Oh dedicated tp link booster thing is great. Is giving me 114.28 mbps. Wow. And it was so cheap.

Re: Sky live camera not working

Ezzie100 — Fri, 18 Apr 2025 22:41:44 GMT

Still not working. Must be sky glass issue