topic Upgrade attempts show technical error in Sky Glass

Upgrade attempts show technical error

Kellyrr — Fri, 18 Apr 2025 17:13:29 GMT

I'm attempting to upgrade my account I'm 16 months into a 18 month contract I want to renew but receive the glass tv I go through all the contract etc then at end it says sorry technical error

Re: Upgrade attempts show technical error

Anonymous — Fri, 18 Apr 2025 18:08:02 GMT

@Kellyrr You may need to ring Sky to sort this out.

Re: Upgrade attempts show technical error

Jporch316 — Fri, 18 Apr 2025 18:22:10 GMT

@Kellyrr wrote:
I'm attempting to upgrade my account I'm 16 months into a 18 month contract I want to renew but receive the glass tv I go through all the contract etc then at end it says sorry technical error

Hi @Kellyrr

if you are currently in contract with sky q you will need to call sky to switch to glass / stream