topic Re: Apps Not working in Sky Glass

Apps Not working

Quinn7 — Sun, 13 Apr 2025 11:54:20 GMT

I keep having to unplug my glass tv to get any apps other than YouTube to work - errors come up and the only way it's being "fixed" is to keep unplugging and re-plugging in my tv!

While watching things, app or not the tv will go black but the show continues and I have to rewind it to get any picture back? What's going on?!?!

Re: Apps Not working

Jadams182 — Sun, 13 Apr 2025 12:22:21 GMT

I have the same issue as the above.
I'm trying to watch some sports and it just says there is something wrong with this channel.

Re: Apps Not working

Anonymous — Sun, 13 Apr 2025 14:41:26 GMT

@Quinn7 @Jadams182 A few of us have had the same problem in the past few days. It was resolved for me by speaking to Sky Technical and going through a hard reset of the TV. It is something they prefer to do whilst on the phone to them in case of problems.

You won't lose your Playlist or Continue Watching selections but you may need to go into Settings and re-set picture, sound, stand by options etc back up to your preference. If connected via ethernet cable you may also need to turn WiFi off again.