topic Re: Bluetooth speakers will no longer connect to sky glass. in Sky Glass

Bluetooth speakers will no longer connect to sky glass.

PaulGibbs81 — Sat, 11 Jan 2025 13:57:10 GMT

I had successfully using my in ceiling speakers with my sky glass tv for a few weeks without any issues. The other day they stopped working with the tv and now every time I try to connect they it say can not connect. I had tried restarting both. I have tried forgetting the device and now it won't connect to them at all. I am at a lost what to do. The speakers will connect with no issues to any other device but sky glass will no longer connect to any Bluetooth device. Anyone have any ideas?

Re: Bluetooth speakers will no longer connect to sky glass.

Greenfingers001 — Sun, 12 Jan 2025 11:50:10 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Bluetooth speakers will no longer connect to sky glass.

Dralliw — Sat, 15 Feb 2025 09:28:04 GMT

I have experienced a similar issue, there might be a glitch or bug in the software updates.

Re: Bluetooth speakers will no longer connect to sky glass.

Mazz1 — Wed, 26 Mar 2025 22:09:18 GMT

Try having this issue with Hearing Aids! Thanks Sky thanks!

Re: Bluetooth speakers will no longer connect to sky glass.

Tommy7887 — Wed, 07 Jan 2026 18:37:05 GMT

Good evening,

I am having the same issue with my Bluetooth speaker, it worked for months but now won't connect. Did you get this resolved, if so was it an easy fix?