https://helpforum.sky.com/t5/Sky-Glass/My-Internet-is-working-fine-my-other-device-s-are-working-fine-but-my-sky-glass-is-saying-no-Inte/m-p/4945767#M161951 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4360832">@Kathryn27</a> Try the following which works for me if my puck loses the internet..&nbsp;</P><P>&nbsp;</P><P>Put Glass to Standby and then unplug both your Glass TV and router.<SPAN class="">&nbsp; </SPAN>Leave for a couple of minutes and then plug your router back in and wait for it to finish rebooting.<SPAN class="">&nbsp; </SPAN>Once it has rebooted plug your glass TV back in and when that has also rebooted it will hopefully have connected to the internet.</P><P>&nbsp;</P><P><SPAN><A href="https://www.sky.com/help/articles/sky-glass-no-internet-connection-osm" target="_blank" rel="noopener">https://www.sky.com/help/articles/sky-glass-no-internet-connection-osm</A></SPAN></P> Wed, 26 Mar 2025 09:47:19 GMT Fothergill1 2025-03-26T09:47:19Z https://helpforum.sky.com/t5/Sky-Glass/My-Internet-is-working-fine-my-other-device-s-are-working-fine-but-my-sky-glass-is-saying-no-Inte/m-p/4945700#M161950 <P>My Internet is working fine, all my other devices are connected,&nbsp; but my sky glass is saying no Internet connection&nbsp;</P> Wed, 26 Mar 2025 08:12:10 GMT https://helpforum.sky.com/t5/Sky-Glass/My-Internet-is-working-fine-my-other-device-s-are-working-fine-but-my-sky-glass-is-saying-no-Inte/m-p/4945700#M161950 Kathryn27 2025-03-26T08:12:10Z https://helpforum.sky.com/t5/Sky-Glass/My-Internet-is-working-fine-my-other-device-s-are-working-fine-but-my-sky-glass-is-saying-no-Inte/m-p/4945767#M161951 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4360832">@Kathryn27</a> Try the following which works for me if my puck loses the internet..&nbsp;</P><P>&nbsp;</P><P>Put Glass to Standby and then unplug both your Glass TV and router.<SPAN class="">&nbsp; </SPAN>Leave for a couple of minutes and then plug your router back in and wait for it to finish rebooting.<SPAN class="">&nbsp; </SPAN>Once it has rebooted plug your glass TV back in and when that has also rebooted it will hopefully have connected to the internet.</P><P>&nbsp;</P><P><SPAN><A href="https://www.sky.com/help/articles/sky-glass-no-internet-connection-osm" target="_blank" rel="noopener">https://www.sky.com/help/articles/sky-glass-no-internet-connection-osm</A></SPAN></P> Wed, 26 Mar 2025 09:47:19 GMT https://helpforum.sky.com/t5/Sky-Glass/My-Internet-is-working-fine-my-other-device-s-are-working-fine-but-my-sky-glass-is-saying-no-Inte/m-p/4945767#M161951 Fothergill1 2025-03-26T09:47:19Z