https://helpforum.sky.com/t5/Sky-Glass/Sky-pick-not-working-white-flashing-light/m-p/4943911#M161880 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4359383">@Angie53</a>&nbsp;</P><P>&nbsp;</P><P>You will need to follow all the steps in this help article, namely the recovery process:</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/power-issue-help-sky-glass-sky-stream-puck" target="_blank">https://www.sky.com/help/articles/power-issue-help-sky-glass-sky-stream-puck</A></P><P>&nbsp;</P><P>If that doesn't work you will need to speak to Sky to arrange a replacement.</P><P>&nbsp;</P><P>MikeAlanR</P> Sun, 23 Mar 2025 23:06:20 GMT mikealanr 2025-03-23T23:06:20Z https://helpforum.sky.com/t5/Sky-Glass/Sky-pick-not-working-white-flashing-light/m-p/4943894#M161876 <P>Hi there I'm trying to connect my sky pick to another tv and it's telling me no signal with the power light on the puck flashing then turning off.&nbsp;</P> Sun, 23 Mar 2025 21:57:00 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-pick-not-working-white-flashing-light/m-p/4943894#M161876 Angie53 2025-03-23T21:57:00Z https://helpforum.sky.com/t5/Sky-Glass/Sky-pick-not-working-white-flashing-light/m-p/4943911#M161880 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4359383">@Angie53</a>&nbsp;</P><P>&nbsp;</P><P>You will need to follow all the steps in this help article, namely the recovery process:</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/power-issue-help-sky-glass-sky-stream-puck" target="_blank">https://www.sky.com/help/articles/power-issue-help-sky-glass-sky-stream-puck</A></P><P>&nbsp;</P><P>If that doesn't work you will need to speak to Sky to arrange a replacement.</P><P>&nbsp;</P><P>MikeAlanR</P> Sun, 23 Mar 2025 23:06:20 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-pick-not-working-white-flashing-light/m-p/4943911#M161880 mikealanr 2025-03-23T23:06:20Z