https://helpforum.sky.com/t5/Sky-Glass/My-sky-glass-isn-t-loading-anything/m-p/4941072#M161644 <P>Is it that there's no TV guide, or that when you select a channel it doesn't play?</P><P>&nbsp;</P><P>Is there any messages on screen when this happens?</P><P>&nbsp;</P><P>Has your glass TV previously worked properly?</P> Thu, 20 Mar 2025 06:59:48 GMT Anonymous 2025-03-20T06:59:48Z https://helpforum.sky.com/t5/Sky-Glass/My-sky-glass-isn-t-loading-anything/m-p/4940816#M161631 <P>My sky glass tv won't load any channels Iv turned everything off and back on and still nothing&nbsp;</P> Wed, 19 Mar 2025 18:14:32 GMT https://helpforum.sky.com/t5/Sky-Glass/My-sky-glass-isn-t-loading-anything/m-p/4940816#M161631 Christine51M 2025-03-19T18:14:32Z https://helpforum.sky.com/t5/Sky-Glass/My-sky-glass-isn-t-loading-anything/m-p/4940825#M161632 <P>Has that included unplugging it at the wall for ten minutes then switching it back on?</P><P>&nbsp;</P><P>If so, try going to settings, system management, resets and updates and select the restart device option. That sometimes helps.</P> Wed, 19 Mar 2025 18:25:18 GMT https://helpforum.sky.com/t5/Sky-Glass/My-sky-glass-isn-t-loading-anything/m-p/4940825#M161632 Anonymous 2025-03-19T18:25:18Z https://helpforum.sky.com/t5/Sky-Glass/My-sky-glass-isn-t-loading-anything/m-p/4941072#M161644 <P>Is it that there's no TV guide, or that when you select a channel it doesn't play?</P><P>&nbsp;</P><P>Is there any messages on screen when this happens?</P><P>&nbsp;</P><P>Has your glass TV previously worked properly?</P> Thu, 20 Mar 2025 06:59:48 GMT https://helpforum.sky.com/t5/Sky-Glass/My-sky-glass-isn-t-loading-anything/m-p/4941072#M161644 Anonymous 2025-03-20T06:59:48Z https://helpforum.sky.com/t5/Sky-Glass/My-sky-glass-isn-t-loading-anything/m-p/4941106#M161647 <P>Can you try a settings restart</P> <P>Go to Settings&gt;Systems Management&gt;Resets &amp; Updates<BR />Select Restart device<BR />Your Sky Glass TV will perform a reboot. It will take a few minutes to complete</P> <P>&nbsp;</P> <P>If, after then, it's still happening, try rebooting your router and turn the Glass TV off for ten minutes before restarting.</P> Thu, 20 Mar 2025 07:30:17 GMT https://helpforum.sky.com/t5/Sky-Glass/My-sky-glass-isn-t-loading-anything/m-p/4941106#M161647 lettice 2025-03-20T07:30:17Z