topic Pin issues and subscription in Sky Glass

Pin issues and subscription

Totalwar2 — Tue, 18 Mar 2025 04:25:20 GMT

Pin issues and subscription Having both issues at the moment.I put in the correct pin but says I have not reset pin and still says the same.I also having issues with subscription saying don't have the correct one to watch this channel.it's affecting various channels including Sky news.Anyone else having theses issues.

Re: Pin issues and subscription

Anonymous — Tue, 18 Mar 2025 06:28:15 GMT

Hi @Totalwar2 try restarting in the first instance to see if that resolves anything. If not leave it unplugged for a few mins and then try again.

Go to Settings
System management
Resets & updates
Restart device

There was some issues yesterday evening on voice control and playlists and it could be that there's still issue's and you're being affected by this.

Re: Pin issues and subscription

Totalwar2 — Tue, 18 Mar 2025 07:24:10 GMT

Done what you suggested and it updated to the latest software update.Hopefully will fix some of the bugs that I getting at the moment

Thanks for giving your time and for your help.