https://helpforum.sky.com/t5/Sky-Glass/Unable-Access-programmes/m-p/4939259#M161507 <P>After turning on Sky Glass, we are unable to view any chosen channel. Error message at top of screen says "Please wait for your program to download". Never seen this before. &nbsp;IPlayer works.....</P> Mon, 17 Mar 2025 18:22:35 GMT JMH3 2025-03-17T18:22:35Z https://helpforum.sky.com/t5/Sky-Glass/Unable-Access-programmes/m-p/4939259#M161507 <P>After turning on Sky Glass, we are unable to view any chosen channel. Error message at top of screen says "Please wait for your program to download". Never seen this before. &nbsp;IPlayer works.....</P> Mon, 17 Mar 2025 18:22:35 GMT https://helpforum.sky.com/t5/Sky-Glass/Unable-Access-programmes/m-p/4939259#M161507 JMH3 2025-03-17T18:22:35Z https://helpforum.sky.com/t5/Sky-Glass/Unable-Access-programmes/m-p/4939264#M161508 <P>Try restarting the device</P><P>&nbsp;</P><OL><LI>Go to Settings</LI><LI>System management</LI><LI>Resets &amp; updates</LI><LI>Restart device</LI></OL><P>And then if that doesn't work please check your speed and come back to us</P><P>&nbsp;</P><OL><LI>Open the Netflix app on Sky.</LI><LI>Go to Get Help in the sidebar.</LI><LI>Select Check Your Network.</LI><LI>Note the download speed displayed.</LI></OL> Mon, 17 Mar 2025 18:36:18 GMT https://helpforum.sky.com/t5/Sky-Glass/Unable-Access-programmes/m-p/4939264#M161508 Anonymous 2025-03-17T18:36:18Z