topic Issue with sky vip paramount + in Sky Glass

Issue with sky vip paramount +

John1239 — Fri, 14 Mar 2025 11:52:42 GMT

I saw on my sky app that I could get paramount free for 6 months , I went through the process and signed in to paramount and it's says that I've signed in but no active subscription. Now I can't find the link on my sky app to retry .

Re: Issue with sky vip paramount +

bayardm — Fri, 14 Mar 2025 12:21:48 GMT

Do you subscribe to Sky Cinema? Paramount+ subscription is linked.

Re: Issue with sky vip paramount +

MarkGoldsmith — Fri, 14 Mar 2025 12:38:11 GMT

@John1239 wrote:
I saw on my sky app that I could get paramount free for 6 months , I went through the process and signed in to paramount and it's says that I've signed in but no active subscription. Now I can't find the link on my sky app to retry .

Have you had a paramount + subscription before ( be it a free trial or paid for)? The T&Cs of the offer state it only works for new Paramount + subscribers

Re: Issue with sky vip paramount +

John1239 — Fri, 14 Mar 2025 14:29:37 GMT

Not had it before , 7 day free trial then promotion for 6 months . First payment is in September.

Re: Issue with sky vip paramount +

Dazzasky — Sat, 15 Mar 2025 13:14:12 GMT

@John1239 wrote:
Not had it before , 7 day free trial then promotion for 6 months . First payment is in September.

Sounds like you may be signed in with the wrong login details. @John1239

Re: Issue with sky vip paramount +

John1239 — Sat, 15 Mar 2025 13:21:36 GMT

It's all good I'm logged in with the subscription above . Thanks for all your questions rather than help .

Re: Issue with sky vip paramount +

Dazzasky — Sat, 15 Mar 2025 14:45:37 GMT

@John1239 wrote:
It's all good I'm logged in with the subscription above . Thanks for all your questions rather than help .

People were trying to help you and asking questions is a way in trying to ascertain the why, what and how. And just so you know, a "subscription" doesn't log you in, that would be a username and password.

Re: Issue with sky vip paramount +

lettice — Sat, 15 Mar 2025 14:58:10 GMT

You need to activate the Sky offer of paramount+ as described here.

If you do not activate it corrcetly, as shown in this link, you will not get the Sky offer;

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-paramount-plus

Re: Issue with sky vip paramount +

John1239 — Sun, 16 Mar 2025 07:36:25 GMT

Yh I know what to sign in with .
I was relating to a previous message which said I've got a 7 day free trial then 6 months subscription.