topic Re: Problems fast forwarding ads when restarting a program in Sky Glass

Problems fast forwarding ads when restarting a program

GillBL — Fri, 07 Mar 2025 16:18:15 GMT

Over the last couple of days, when restarting a program it won't let me fast forward through the ads anymore, saying I have to upgrade to do this. Never had a problem since getting Sky Glass in 2021. Is anyone else having this issue please?

Re: Problems fast forwarding ads when restarting a program

mikealanr — Fri, 07 Mar 2025 17:25:13 GMT

Hi @GillBL

No issues here. Do you have ad skipping showing on your account In my sky? Does the skip adds button show on sky content? Have you tried a reboot?

https://www.sky.com/help/articles/ad-skipping-sky-glass

MikeAlanR

Re: Problems fast forwarding ads when restarting a program

GillBL — Fri, 07 Mar 2025 17:30:37 GMT

No, I haven't got ad skipping, as far as I am aware I have never had it but not had this problem before. Will try the reboot. Not a major issue as such, just a bit of a nuisance if I have missed the first few minutes of the programme so can't catch up before the next program starts.

Thank you.

Re: Problems fast forwarding ads when restarting a program

mikealanr — Fri, 07 Mar 2025 18:42:38 GMT

Hi @GillBL

That may be why. Sky were giving ad skipping free for 2 years when glass first came out. After that it's £5 per month as outlined in that article. If it hasn't auto renewed your functionally will be limited as described in that article.

MikeAlanR