topic Re: Query ordering Sky Glass Gen 2 online in Sky Glass

Query ordering Sky Glass Gen 2 online

StevenNT — Mon, 03 Mar 2025 19:03:01 GMT

This is problaby an elementry question but no harm in checking.

I'm a current Sky Stream user with 3 pucks around the home. I'm potentially looking at ordering Sky Glass Gen 2 online, quick question would this add to my account as another and main device or best to phone up?

Also do I need to return the puck that will become dormant or can I keep it to one side in case I have a use for it like putting into a spare room if a cheap TV comes along or something.

Thanks

Re: Query ordering Sky Glass Gen 2 online

GD1 — Mon, 03 Mar 2025 19:10:38 GMT

@StevenNT wrote:

This is problaby an elementry question but no harm in checking.

I'm a current Sky Stream user with 3 pucks around the home. I'm potentially looking at ordering Sky Glass Gen 2 online, quick question would this add to my account as another and main device or best to phone up? Either as your subs won;t change as your adding another device to the account, The Glass Gen 2 would only become a primary device if you asign it in your account after setting iot up.

Also do I need to return the puck that will become dormant or can I keep it to one side in case I have a use for it like putting into a spare room if a cheap TV comes along or something. You would need to return the puck if you cancel your subs so best to keep hold of it

Thanks

Re: Query ordering Sky Glass Gen 2 online

StevenNT — Tue, 04 Mar 2025 17:27:53 GMT

Thanks for letting me know. I have gone ahead and ordered the Sky Glass TV and will keep the puck to oneside for sake keeping afterwards

Re: Query ordering Sky Glass Gen 2 online

Jporch316 — Tue, 04 Mar 2025 21:30:44 GMT

Once you receive your gen 2 probably best to make it your primary device .... you can do this in the MySky app