https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-not-working/m-p/4924362#M160257 <P>Sky glass freezing, not loading-tried resetting, keeps saying press home button but nothing happens, TV guide won't load.</P> Thu, 27 Feb 2025 18:31:19 GMT Ralph1 2025-02-27T18:31:19Z https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-not-working/m-p/4924362#M160257 <P>Sky glass freezing, not loading-tried resetting, keeps saying press home button but nothing happens, TV guide won't load.</P> Thu, 27 Feb 2025 18:31:19 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-not-working/m-p/4924362#M160257 Ralph1 2025-02-27T18:31:19Z https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-not-working/m-p/4924370#M160259 <P>Might be worth connecting it to the internet via Ethernet cable if you are using WiFi and see if that helps ( this will help identify if the WiFi network is the cause). You will also need to disable the WiFi in the network settings of the puck.&nbsp;</P> Thu, 27 Feb 2025 18:51:13 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-not-working/m-p/4924370#M160259 MarkGoldsmith 2025-02-27T18:51:13Z