topic Re: Apps not working properly in Sky Glass

Apps not working properly

Shazer — Tue, 25 Feb 2025 15:38:32 GMT

On every app I've got ie Netflix and YouTube and I player , it is like it's in slow motion with picture and speaking

Re: Apps not working properly

caesarome — Tue, 25 Feb 2025 18:00:02 GMT

@Shazer

Is this on Sky Q, Glass or Stream ?

Re: Apps not working properly

Shazer — Tue, 25 Feb 2025 20:39:06 GMT

Sky glass

Re: Apps not working properly

MarkGoldsmith — Tue, 25 Feb 2025 20:56:13 GMT

@Shazer wrote:
Sky glass

@Shazer Have you tried rebooting the Glass?

1. Go to Settings
2. Go to System Management
3. Press Select
4. Go to Resets and Updates
5. Press Select
6. Go to Restart Device
7. Press Select.

Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.

Re: Apps not working properly

Shazer — Tue, 25 Feb 2025 22:07:55 GMT

Yes thankyou that's what I done .
working fine now 👍