topic Re: Sky glass gen 2 eARC stopped working in Sky Glass

Sky glass gen 2 eARC stopped working

Jordanpeo — Sat, 22 Feb 2025 17:59:11 GMT

Got my gen 2 glass yesterday set everything up with a external sound bar through eARC and everything was working perfectly.

Turned on the TV this evening and no sound at all I have tried everything used multiple hdmi cables and all the different settings absolutely nothing is working. Has anyone else experience this?

Re: Sky glass gen 2 eARC stopped working

BenJoBanjo — Sat, 22 Feb 2025 18:00:12 GMT

Yes - I had this on my second day with Sky Glass gen 2. Not good is it?

Re: Sky glass gen 2 eARC stopped working

GD1 — Sat, 22 Feb 2025 18:21:09 GMT

@Jordanpeo Have you tried a TV restart from the settings menu or powered off at the wall and power back on?

Re: Sky glass gen 2 eARC stopped working

Jordanpeo — Sat, 22 Feb 2025 18:15:10 GMT

That has done the trick.

Thank you 👍

Re: Sky glass gen 2 eARC stopped working

BenJoBanjo — Sat, 22 Feb 2025 18:34:25 GMT

@GD1 wrote:
@Jordanpeo Have you tried a TV restart from the settings menu or powered off at the wall and power back on?

That's what Sky told us to do too. It worked for a bit but it kept stopping again. I've got rid of the TV now.