topic Re: Keep losing the tv programmes in Sky Glass

Keep losing the tv programmes

Ween69 — Thu, 20 Feb 2025 17:13:11 GMT

Tv keeps going to a blue screen

Re: Keep losing the tv programmes

MarkGoldsmith — Thu, 20 Feb 2025 17:26:56 GMT

@Ween69 wrote:
Tv keeps going to a blue screen

@Ween69 First thing to try is to reboot the Sky Glass.

1. Go to Settings
2. Go to System Management
3. Press Select
4. Go to Resets and Updates
5. Press Select
6. Go to Restart Device
7. Press Select.

Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.

If that doesn't help can you open the Netflix app, and go to Get Help -> Check Your Network and run the diagnostic. It will report what download speed your Sky Glass is getting.

Re: Keep losing the tv programmes

Ween69 — Thu, 25 Sep 2025 16:22:29 GMT

My tv downstairs is fine but the one in my bedroom just says loading programme ... it will come on for a bit then go off... I gave up on it months ago but I'm paying for a service that's rubbish, I just want to be able to watch a programme in bed