topic Re: Can I upgrade to Gen 2? in Sky Glass

Can I upgrade to Gen 2?

H+Ironside — Wed, 19 Feb 2025 14:35:30 GMT

We currently have a Gen 1 from when Sky first launched Glass that we financed the unit over 2 years, due to finish in November. We are desperate to upgrade, can we upgrade to the Gen 2, can we upgrade before November?

Moderator note: Changed title to reflect topic more.

Re: You've received your Sky Glass Gen 2, what are your thoughts?

mikealanr — Tue, 18 Feb 2025 22:52:07 GMT

Hi @H+Ironside

Yes you can take out a second contract which will run along side your existing one. You will be subject to another credit check etc, but it works in the same way as purchasing gen 1.

MikeAlanR

Re: You've received your Sky Glass Gen 2, what are your thoughts?

Haggisbasher — Wed, 19 Feb 2025 09:19:06 GMT

I took the first glass tv when it came out and I'm sure an upgrade path was aired at the time. I suppose it's gone now so I'll stick with my v1 in my bedroom. I have a 75 inch lg in my livingroom.

Re: You've received your Sky Glass Gen 2, what are your thoughts?

Anonymous — Wed, 19 Feb 2025 09:24:46 GMT

@Haggisbasher wrote:
I took the first glass tv when it came out and I'm sure an upgrade path was aired at the time. I suppose it's gone now so I'll stick with my v1 in my bedroom. I have a 75 inch lg in my livingroom.

During the initial press reveal they did talk about an upgrade programme. Unfortunately this was dropped by the time it launched publically and was never part of the go-to-market offering.

Re: You've received your Sky Glass Gen 2, what are your thoughts?

Haggisbasher — Wed, 19 Feb 2025 11:56:02 GMT

I hadn't realised they'd dropped it. In any case I won't be buying the v2 as it has no vrr, almm and still at 60hz which is primitive by today's standards and for the cost I can get an LG or Samsung with all these additions. The ps5 pro i have wouldn't look any better on Glass v2. Maybe sky should consider a higher spec for the other release this year, though I doubt it.

Re: You've received your Sky Glass Gen 2, what are your thoughts?

Shanev_obrien — Wed, 19 Feb 2025 15:10:32 GMT

Seems good. I currently have Gen 1 but would be nice if there was like a upgrade option. Where you can upgrade your Gen 1 for Gen 2. They discount your current plan. Something like o2 switch up. They can use the returned Gen1 to a discounted price for other people to purchase.

Re: You've received your Sky Glass Gen 2, what are your thoughts?

TimmyBGood — Wed, 19 Feb 2025 17:34:55 GMT

@Shanev_obrien wrote:

Something like o2 switch up. They can use the returned Gen1 to a discounted price for other people to purchase.

Some of us always suspected that the fairly obvious logistical challenge in offering such a scheme for really big and heavy television sets rather than small, light and postable smartphones was always going to be an issue.

EXCHANGE GLASS TV FOR GEN 2 GLASS

scrumpyray — Thu, 20 Feb 2025 11:53:39 GMT

After receiving a recent email regarding improvements to sky glass I enquired why

nothing has happened on my tv. After discussing this I was informed of the new gen 2

glass tv. My question is, having paid in full for my present tv is there any arrangments

in place for a part exchange to the new glass tv. If not, i intend to keep the the one I

have. Any information wil be gratefully received. Thank You.

Re: EXCHANGE GLASS TV FOR GEN 2 GLASS

GD1 — Thu, 20 Feb 2025 12:05:17 GMT

@scrumpyray wrote:

After receiving a recent email regarding improvements to sky glass I enquired why

nothing has happened on my tv. After discussing this I was informed of the new gen 2

glass tv. My question is, having paid in full for my present tv is there any arrangments

in place for a part exchange to the new glass tv. If not, i intend to keep the the one I

have. Any information wil be gratefully received. Thank You.

There is no exchange programme for Gen 1 to Gen 2, you either keep Gen 1 and or sell and and purchase Gen 2.

Re: Can I upgrade to Gen 2?

TrevM1 — Thu, 20 Feb 2025 12:20:21 GMT

I own my Gen 1 Glass, if i was to purchase Gen 2 Glass, would it run on the same subsciptions or would we have to run two seperate subscriptions together.

As i would like Gen 2 in my livingroom & move Gen 1 to my conservatory???

Re: Can I upgrade to Gen 2?

Carnoch04 — Thu, 20 Feb 2025 12:24:32 GMT

You would need whole home but the subs would stay the same otherwise.

Re: Can I upgrade to Gen 2?

GD1 — Thu, 20 Feb 2025 12:30:34 GMT

@TrevM1 wrote:

I own my Gen 1 Glass, if i was to purchase Gen 2 Glass, would it run on the same subsciptions or would we have to run two seperate subscriptions together.

As i would like Gen 2 in my livingroom & move Gen 1 to my conservatory???

You would need Whole Home pack to use more than 1 Glass TV ( Gen 1 or Gen 2 or both) or Stream Pucks, apart from that you would get every channel you do now on Gen 1 Glass.

Changing sky glass

floydgourlay — Thu, 20 Feb 2025 13:11:15 GMT

We bought the sky glass tv when it first came out paying £17 a month for it.

Now sky has brought out a newer version can we change ours for newer version.

As allsky new cussed together all best deals.

Have seen some good things about the new one for clearer picture and sound

Re: Changing sky glass

mikealanr — Thu, 20 Feb 2025 13:23:05 GMT

@floydgourlay

There isnt an upgrade path. You can purchase a new TV on finance but this will sit along side your existing repayment.

You can have 3 TVs and 6 pucks on your account.

MikeAlanR

Re: You've received your Sky Glass Gen 2, what are your thoughts?

AceHouse — Sat, 05 Apr 2025 12:15:01 GMT

This is the most pathetic humblebrag I've ever read. PS5 pro. Wow. Big shot lol

Re: You've received your Sky Glass Gen 2, what are your thoughts?

Mark39 — Sat, 05 Apr 2025 12:35:50 GMT

@AceHouse wrote:

This is the most pathetic humblebrag I've ever read. PS5 pro. Wow. Big shot lol

??? no idea what you're referring to.

Re: You've received your Sky Glass Gen 2, what are your thoughts?

Anonymous — Sat, 05 Apr 2025 13:46:13 GMT

@Mark39 wrote:
@AceHouse wrote:
This is the most pathetic humblebrag I've ever read. PS5 pro. Wow. Big shot lol
??? no idea what you're referring to.

I think it was in response to @Haggisbasher who mentioned that Gen 2 isn't suited to their gaming needs with a PS5 Pro.

Re: You've received your Sky Glass Gen 2, what are your thoughts?

Mark39 — Sat, 05 Apr 2025 14:19:38 GMT

@Anonymous you have more patience than me, to sift through the previous posts! Especially when it shouldn't be necessary....

Re: You've received your Sky Glass Gen 2, what are your thoughts?

haggisbashinrules — Sat, 05 Apr 2025 21:04:32 GMT

What's wrong with saying the sky glass is not high enough spec for ps5. It doesn't have arrived or all and it's still running at 60hz.

Do you think everyone who has a ps5 is a big shot? Sad if you do.

Re: You've received your Sky Glass Gen 2, what are your thoughts?

Hunter2660 — Mon, 07 Apr 2025 12:58:18 GMT

@haggisbashinrules wrote:
What's wrong with saying the sky glass is not high enough spec for ps5. It doesn't have arrived or all and it's still running at 60hz.

Do you think everyone who has a ps5 is a big shot? Sad if you do.

Nothing wrong with that at all. I don't actually see anyone here critisizing you for saying that though.