topic Re: Tv in Sky Glass

Tv

Chelsea81 — Wed, 19 Feb 2025 12:53:20 GMT

My tv has smashed and not working how can I get it replaced

Ellie_TV — Wed, 19 Feb 2025 12:56:32 GMT

@Chelsea81 wrote:
My tv has smashed and not working how can I get it replaced

By claiming on your household accidental damage insurance. If you have it.

You can then purchase a new Sky Glass Gen 2 or possibly a refurb gen1 set (if they're still available.)

mikealanr — Wed, 19 Feb 2025 12:57:43 GMT

Sky don't replace the screen. You will need to call Sky for a reconditioned model or a new gen 2. You may be able to claim on your house insurance.

You will need to continue to pay for your existing TV as well as any replacement.

MikeAlanR