topic Re: I have a problem with my order in Sky Glass

I have a problem with my order

Lyptonvillage — Wed, 19 Feb 2025 11:52:38 GMT

I haven't even ordered ot . So looks like my account has been bugged

Please sort this out now.

Thank you

Moderator note: subject of thread updated to better reflect the conversation

GD1 — Wed, 19 Feb 2025 11:49:17 GMT

@Lyptonvillage wrote:

I haven't even ordered ot . So looks like my account has been bugged

Please sort this out now.

Thank you

You're not talking to Sky Customer services, if you don't have Sky Glass Gen 2 what is the exact issue you have with your account?

Lyptonvillage — Wed, 19 Feb 2025 12:10:09 GMT

I haven't ordered this and definitely haven't received it . Please sort this mistake out

Ellie_TV — Wed, 19 Feb 2025 12:28:46 GMT

@Lyptonvillage wrote:
I haven't ordered this and definitely haven't received it . Please sort this mistake out

You need to call Sky directly if you suspect your account has been hacked or there is some form of extraneous charge on it.

GD1 — Wed, 19 Feb 2025 12:35:39 GMT

@Lyptonvillage As previously posted, You are not talking to Sky Customer services.

Krisssteer — Wed, 19 Feb 2025 12:36:24 GMT

Samehere I haven't ordered one so please sort this out as I'm not going to pay for it when I havnt got it

GD1 — Wed, 19 Feb 2025 12:39:00 GMT

@Krisssteer Please take the short time to read the replies posted.